Make Sure The Device Is Updated
Avoid Potential Errors During Setup
Next, make sure you have a strong and reliable connection to your home network. This will help you control your smart plug from anywhere in your home.
When you first set up your phone, make sure to turn off low-power or power-saving mode. If you need to charge your mobile device for a few minutes before beginning setup, do so.
Ensure The Plugs Are Powered
If your home doesn’t have power to outlets in this way, you may need to troubleshoot the outlet itself. If the outlet has no power, it may be because a fuse has been tripped or there’s a short in the wiring to the outlet.
If you are experienced working with electricity, you might also use a voltmeter to measure the electrical output and test whether an outlet is working or not.
Reset Your Router
In many cases, an unresponsive smart home device can be corrected simply by restarting your router. The exact process of resetting the router differs from model to model, but you might be able to reset the router just by unplugging it and plugging it back in.
The router connects to all devices on your Wi-Fi network and helps clear up any glitches that may cause communication issues between your devices.
Reset The Smart Plug To Factory Settings
If you can’t find your way to reset the smart plug, there may be another option: de-registering it from your account and forcing you to repeat the setup process. Consider this the last resort if all else fails.